Refund policy

Last updated: [December 8, 2025]

Handcrafted Items

All items are handcrafted and one-of-a-kind. Because of this, natural variations are expected and not considered defects.
I photograph and describe each piece accurately so you know exactly what you’re receiving.

General Policy

All sales are generally final.
However, I understand situations may arise, and I evaluate return requests case-by-case.

Return Window

Return requests must be made within 7 days of delivery.

Return Conditions

To be eligible for consideration, the item must:

Be unused

Show zero signs of wear, damage, or modification

Be returned in original or equivalent packaging

Be in resellable condition at full value


Return Shipping

Customers are responsible for the cost of return shipping.
Items must be shipped with a trackable service.
I am not responsible for return packages that are lost or damaged in transit.

When I Cover Return Shipping

Return shipping is only covered if:

You received the wrong item

The item arrived damaged due to my packaging error


(Photos must be provided within 48 hours of delivery.)

Refunds

If a return is approved, a refund will be issued to the original payment method, minus shipping costs.

Original shipping fees are non-refundable.

Non-Returnable Items

The following cannot be returned:

Custom orders

Personalized items

Used items

Items damaged after receipt